August 26, 2016

FAQ

General information

Does a €10 ticket really grant me access to all of the activities for all 7 days?

Yes, you do! With the purchase of your €10 Amsterdam Nightlife Ticket, you receive access to all activities listed for the whole 7 days you have booked.

Do I have to be 18+ to use my Amsterdam Nightlife Ticket?

Yes. For all nightclubs, and the Holland Casino you must be 18+ to enter.

Please do not use this ticket if you are under the age of 18 years. Always have a valid ID with you when visiting the nightclubs and locations.

Can I go out the night before my ticket's activation date?

Your ticket is not valid the night before scheduled. For example, If you have booked your Amsterdam Nightlife Ticket on a Monday it will be active on that day starting at 12:00 in the afternoon.

Can I go back to the same clubs/bars more than once?

Yes! Visit all the bars and clubs as many times as your heart desires within the 7 days you have scheduled.

Im only in Amsterdam for 1 or 2 days

It doesn’t matter if you are staying for 1 day or a whole week. The ticket is valid for 7 days, but if you only use it for one night, it’s still worth your money. The Amsterdam Nightlife Ticket has a lot of benefits and will make u spend your money wisely, even for one night out.

How can I make sure that I get into a club?

First (and most important), do not over-drink and/or use drugs before getting in line for a club. Refrain from bringing large bags or excess apparel with you as it may create problems at security. And lastly, dress fresh! Don’t look like a mess. Appearance and the way you behave in line have a big impact.

Check out our dress code tips if you aren’t sure what to wear.

Can I get denied at a club or bar?

Yes. The club or establishment reserves the right to refuse service to you and your group for a number of reasons:

1.) Disorderly Conduct: refrain from over-drinking and using drugs of any kind. How you behave in line will dictate if security deems you suitable to enter or not.

2.) Dress Code: make sure you are always dressed your best. Stay away from wearing sweatpants, sports apparel, activewear, or hats to the club. Dress fresh, don’t look like a mess!

3.) Big Groups: if you are traveling in a group with more men than women you may have to split up prior to entry. Splitting the group up raises your chance of quick entry with little problems. However, if you are traveling with all men in your group you may experience some difficulty at certain places.

Behave yourselves while waiting in line, dress well, and travel smart!

What should I do when the club is Sold Out?

Try another! If a club is sold out that means they are no longer taking admission. Don’t wait in line, you’ll waste your time! 

Please remember, arriving to a club on one of their more popular nights is recipe for trouble. Arrive early and grab your place in line!

How many nightclubs can I visit?

With an Amsterdam Nightlife Ticket you have access to 12 participating nightclubs. Your access is unlimited within the 7 days your ticket is booked for. You are also allowed to return to clubs more than once.

To learn about the clubs that are included please click here.

Why won't my credit card work?

Make sure your credit card has 3d-secure authentication. Most reliable credit card providers have this by default.

3-D Secure uses Three Domain and SSL Technology to provide a standardised and secure method of performing transactions over the internet. These systems are in place to protect all parties including the merchant, cardholder and the banks of the cardholder and merchant against unauthorised use.

If your credit card provider does not have this, we recommend choosing another payment method. For example Paypal.

Ticket Information

Do I need to print my e-tickets?

Yes. Please print your e-ticket(s) and present this at the nightclubs and experiences.

I do not have a printer. What can I do?

Most hotels/hostels have a printer available for guests to use. Simply ask the staff if they can print a document for you upon arrival.

If this is not the case, Amsterdam also has several printing locations available like PMS Print & the Orange Copy House (to name a few). Please ask your hotel/hostel staff for a location closest to you.

My name is on all tickets?

Don’t worry, each ticket has its own separate ID code so you’re good to go!

I cannot find my tickets?

If you have purchased your ticket you should have received a confirmation email. Please go through the following actions to help locate your ticket:

1.) Check Your Spam: often times this email can be filtered through to your trash or junk folder in your email.

2.) Make sure that your ticket payment has gone through in your Bank or Paypal accounts.

3.) Still no ticket? Send us an email regarding your case. Please include your full name and the number of tickets you have purchased and we will make sure to confirm and re-send you another link to your ticket(s).

Can I buy several Amsterdam Nightlife Tickets under one name?

Yes! Each ticket has its own separate ID code, so you’re good to go!

When is my ticket valid?

Your Amsterdam Nightlife Ticket is valid on the afternoon of your first scheduled day. This means that if you booked your ticket from Monday through Sunday, your ticket will be active on Monday at 12:00 PM.

Is the Amsterdam Nightlife Ticket valid on NYE?

Yes, the Amsterdam Nightlife Ticket is valid for 7 days including NYE, depending on your chosen activation date.
However, the full NYE club lineup will be released in early December 2017.

Click here to purchase your Amsterdam Nightlife NYE ticket.

Is the Amsterdam Nightlife Ticket valid during ADE?

Yes, it is.
However, the Nightlife Ticket ADE 2018 package, has yet to be announced.

Should I purchase insurance for my Amsterdam Nightlife Ticket?

You will be offered insurance during the checkout process. If you want to play it safe you can choose individual tickets to be insured.

How Can I Get the Refund for My Nightlife Ticket?
With this insurance, you are able to get a full refund. This means that anything goes wrong or you do not wish to use it before the activation of the ticket you are then able to get your money back.

How Can I Cancel my Nightlife Ticket?
Now that you have ensured your Nightlife Ticket you are able to receive a full refund. To receive your payment you must send an email with your order ID (found on your confirmation email/nightlife e-ticket) to contact@nightlifeticket.nl

If this is the case we are sorry to see you go but would like to hear why you cancelled and how we could improve.

Pay Attention!
You can cancel the tickets up to 4 hours before the start date of your ticket without reason. However, this is only an option for insured tickets.

Good To Know…
The purchase price will be fully refunded, insurance costs will not be refunded. This will then be deducted from our administrative costs.

When Will I Get My Money Back?
You will receive your refund within 5 business days. If you have any questions or concerns please feel free to contact us via email or our live chat.

contact@nightlifeticket.nl

What is ticket fee and is it mandatory?

Ticket fee is a surcharge that you must pay on top of the ticket price. This amount is set for the booking provider. Providers vary and so does the cost of the ticket fee.

Nightclub information

What are the opening hours of the nightclubs?

For all the opening hours, please click here

At which clubs do you get a welcomeshot?

Are all nightclubs within walking distance of each other?

All clubs are in walking distance of each other, except Club Panama.
You can get to Panama within 10 minutes from central station with the public transport or use the free UBER promocode on your Nightlife Ticket to get there.

Experiences

How many times can I go to Holland Casino?

You get 7 days unlimited access to the Holland Casino with an Amsterdam Nightlife Ticket

Do I get a free drink at Holland Casino?

Yes.

How can I reserve a bowling lane, Lasertagging or Minigolf game at Powerzone?

To ensure you do not have to wait when visiting the Powerzone, you can make a reservation in advance.
If you want to make a reservation, you can either call or do this online:

Online reservation: click here
Phonenumber: 020 760 76 00

* You can always walk in without a reservation, but it’s possible you have to wait before you can start.

Where is the Hard Rock Café?

The Hard Rock Café is near leidseplein, and is next to Holland Casino ;). Max Euweplein 57

Is every second cocktail free at the Hard Rock Café?

Yes, you get every second cocktail for free at the Hard Rock Café bar area.

Where can I double-up my beer?

Here you can double-up your beer. Order any beer and get a Temple beer for free:

CRAFT & DRAFT  | Overtoom 417

Extra's

How do I get my discount on the Nightlife Glasses?

Show your Nightlife Ticket at the location where you buy your Glasses:
Club Candela | Korte Leidsedwarsstraat 85
Club Amsterdamned | Korte Leidsedwarsstraat 77

How do I get 15 euro discount at UBER?

When you have purchased a Nightlife Ticket, there is a unique code attached to the ticket. You can use this code only once in the UBER app on your smartphone or tablet. The code only works for new UBER accounts. 

Can I use UBER everywhere?

You can use UBER code everywhere in The Netherlands

How can use the UBER EATS discount

Download the Uber Eats app here, create an account (or use existing) and fill in the promo code mentioned on your Nightlife Ticket.
The free credits (€10) will instantly be added to your account.

Please note: This deal only applies to ‘first-users’ and can only be used once.1

How many times can I get a make-up touch-up at Douglas?

Ladies can get a make-up touch-up once with an Amsterdam Nightlife Ticket  at every Douglas store in Amsterdam.

Dress code

Can I bring my bag to the clubs?

No, you cannot bring your bag to the clubs, only bring the necessary things with you: phone, ID, wallet, keys… and of course your Amsterdam Nightlife Ticket ;).

How should I dress?

Our code is: Dress fresh, don’t look like a mess. Stick to the dresscode, for more information about the dresscode click here.