Frequently Asked Questions
2 or 7 Day Ticket - What's the difference?
A 2-day Amsterdam Nightlife Ticket costs €10 and grants access to the participating nightclubs, special events, experiences and extras for 2 days.
A 7-day Amsterdam Nightlife Ticket costs €20 and grants access to the participating nightclubs, special events, experiences and extras for 7 days.
Does a €10 ticket really grant me access to all of the activities?
Yes, you do! With the purchase of your €10 Amsterdam Nightlife Ticket, you receive access to all activities listed.
Check the opening hours for all clubs and experiences here.
Do I have to be 18+ to use my Amsterdam Nightlife Ticket?
Yes. For all nightclubs, and the Holland Casino you must be 18+ to enter.
Please do not use this ticket if you are under the age of 18 years. Always have a valid ID with you when visiting the nightclubs and locations.
Can I go out the night before my ticket's activation date?
Your ticket is not valid the night before scheduled. For example, If you have booked your Amsterdam Nightlife Ticket on a Monday it will be active on that day starting at 12:00 in the afternoon.
Can I go back to the same clubs/bars more than once?
Yes! Visit all the bars and clubs which are included in the basic ‘Nightlife Ticket Package’ as many times as your heart desires within the 2 or 7 days you have scheduled. Special events which you select for free when purchasing your ticket can only be visited once.
How can I make sure that I get into a club?
First (and most important), do not over-drink and/or use drugs before getting in line for a club. Refrain from bringing large bags or excess apparel with you as it may create problems at security. And lastly, dress fresh! Don’t look like a mess. Appearance and the way you behave in line have a big impact.
Check out our dress code tips if you aren’t sure what to wear.
Can I get denied at a club or bar?
Yes. The club or establishment reserves the right to refuse service to you and your group for a number of reasons:
1.) Disorderly Conduct: refrain from over-drinking and using drugs of any kind. How you behave in line will dictate if security deems you suitable to enter or not.
2.) Dress Code: make sure you are always dressed your best. Stay away from wearing sweatpants, sports apparel, activewear, or hats to the club. Dress fresh, don’t look like a mess!
3.) Big Groups: if you are traveling in a group with more men than women you may have to split up prior to entry. Splitting the group up raises your chance of quick entry with little problems. However, if you are traveling with all men in your group you may experience some difficulty at certain places.
Behave yourselves while waiting in line, dress well, and travel smart!
What should I do when the club is Sold Out?
Try another! If a club is sold out that means they are no longer taking admission. Don’t wait in line, you’ll waste your time!
Please remember, arriving to a club on one of their more popular nights is recipe for trouble. Arrive early and grab your place in line!
Why won't my credit card work?
Make sure your credit card has 3d-secure authentication. Most reliable credit card providers have this by default.
3-D Secure uses Three Domain and SSL Technology to provide a standardised and secure method of performing transactions over the internet. These systems are in place to protect all parties including the merchant, cardholder and the banks of the cardholder and merchant against unauthorised use.
If your credit card provider does not have this, we recommend choosing another payment method. For example Paypal.
My name is on all tickets?
Don’t worry, each ticket has its own separate ID code so you’re good to go!
How do I get my tickets?
After payment, you can instantly download your ticket(s). You will also receive a confirmation email containing your ticket(s)
Do I need to print my e-tickets?
I do not have a printer. What can I do?
Most hotels/hostels have a printer available for guests to use. Simply ask the staff if they can print a document for you upon arrival.
If this is not the case, Amsterdam also has several printing locations available like PMS Print & the Orange Copy House (to name a few). Please ask your hotel/hostel staff for a location closest to you.
I cannot find my tickets?
If you have purchased your ticket you should have received a confirmation email. Please go through the following actions to help locate your ticket:
1.) Check Your Spam: often times this email can be filtered through to your trash or junk folder in your email.
2.) Make sure that your ticket payment has gone through in your Bank or Paypal accounts.
3.) Still no ticket? Send us an email regarding your case. Please include your full name and the number of tickets you have purchased and we will make sure to confirm and re-send you another link to your ticket(s).
Can I buy several Amsterdam Nightlife Tickets under one name?
When is my ticket valid?
Your Amsterdam Nightlife Ticket is valid on the afternoon of your first scheduled day. This means that if you booked your ticket from Monday through Sunday, your ticket will be active on Monday at 12:00 PM.
Should I purchase insurance for my Amsterdam Nightlife Ticket?
You will be offered insurance during the checkout process. If you want to play it safe you can choose individual tickets to be insured.
How Can I Get the Refund for My Nightlife Ticket?
With this insurance, you are able to get a full refund. This means that anything goes wrong or you do not wish to use it before the activation of the ticket you are then able to get your money back.
How Can I Cancel my Nightlife Ticket?
Now that you have ensured your Nightlife Ticket you are able to receive a full refund. To receive your payment you must send an email with your order ID (found on your confirmation email/nightlife e-ticket) to firstname.lastname@example.org
If this is the case we are sorry to see you go but would like to hear why you cancelled and how we could improve.
You can cancel the tickets up to 4 hours before the start date of your ticket without reason. However, this is only an option for insured tickets.
Good To Know…
The purchase price will be fully refunded, insurance costs will not be refunded. This will then be deducted from our administrative costs.
When Will I Get My Money Back?
You will receive your refund within 5 business days. If you have any questions or concerns please feel free to contact us via email or our live chat.
What is ticket fee and is it mandatory?
Ticket fee is a surcharge that you must pay on top of the ticket price. This amount is set for the booking provider. Providers vary and so does the cost of the ticket fee.
Is the Amsterdam Nightlife Ticket valid on NYE?
Yes, it is.
Learn more and book your NYE Nightlife Ticket(s) here.
Is the Amsterdam Nightlife Ticket valid during ADE?
Yes, it is.
However, the Nightlife Ticket ADE 2019 package, has yet to be announced.
Which locations and events can i attend with my Amsterdam Nightlife Ticket?
You will have access to all locations that are included in the basic package and you can additionally select your extra events (free of charge) as soon as you have chosen your start date and the number of tickets that you want.
Which clubs are included in the basic Amsterdam Nightlife Ticket Package?
These are the locations that are always included in your Amsterdam Nightlife ticket basic package:
When and where can I select my extra events and do i have to pay any extra costs?
Right after you have chosen your start date and the number of tickets here.The extra events are free of charge and included in your € 10,- (2days) or € 20,- (7 days) ticket. Bring your seperate extra event ticket(s) to the club/event that you have chosen.
What are the opening hours of the nightclubs?
For all the opening hours, please click here
At which clubs do you get a welcomeshot?
Are all nightclubs within walking distance of each other?
Where can i find more information about the clubs?
Please click here.
What are these ‘Special Events’?
‘Special Events’ can be added (free of charge) to your Nightlife Ticket Package. For each day your ticket is valid, you will get the option to select one (extra) ‘Special Event’.
The available ‘Special Events’ are shown when you book your Amsterdam Nightlife Ticket(s).
Can I visit the ‘Special Events’ with the default Amsterdam Nightlife Ticket?
No, for each ‘Special Event’ you’ve selected, you will get a separate ticket, which provides you with access to this ‘Special Event’. You can find all your tickets on your download overview page.
Where can I find back my tickets for the selected ‘Special Events’?
You can access your ‘Special Event’ tickets at any time.
In the confirmation email, you will find a download button. When you click on it, you will be directly forwarded to the overview page with all of your Nightlife Tickets (all ‘Special Event’ tickets you’ve selected included).
I forgot to select any of the special events or selected the wrong ‘Special Event(s)’, what should I do now?
If there are tickets available for the ‘Special Events’ you would like to attend, send us a message through our live chat or an email to email@example.com with the preferred Special Events, which you would like to visit.
How many times can I go to Holland Casino?
You get 2 or 7 days unlimited access to the Holland Casino with your Amsterdam Nightlife Ticket
Do I get a free drink at Holland Casino?
How can I reserve a bowling lane, Lasertagging or Minigolf game at Powerzone?
To ensure you do not have to wait when visiting the Powerzone, you can make a reservation in advance.
If you want to make a reservation, you can either call or do this online:
Online reservation: click here
Phonenumber: 020 760 76 00
* You can always walk in without a reservation, but it’s possible you have to wait before you can start.
Where is the Hard Rock Cafe?
The Hard Rock Cafe is near leidseplein, and is next to Holland Casino ;). Max Euweplein 57
Is every second cocktail free at the Hard Rock Cafe?
Yes, you get every second cocktail for free at the Hard Rock Cafe bar area.
How do I get 10 euro discount at UBER?
Can I use UBER everywhere?
You can use UBER code everywhere in The Netherlands
How can use the UBER EATS discount
How many times can I get a make-up touch-up at Douglas?
What if i find the extra options like a canal cruise cheaper on another website?
Then we will compensate you with a free nightlife package! We have the best prices of the city and if you can find a better price…we will have to change our prices 🙂
What does the 'Strict Dress code' mean?
This means that if you don’t dress up, you will probably get refused to enter the club. Please check our dress code advice here and make sure you dress correctly to ensure your entrance.
How should I dress?
Our code is: Dress fresh, don’t look like a mess. Stick to the dresscode, for more information about the dresscode click here.
Can I bring my bag to the clubs?
No, you cannot bring your bag to the clubs, only bring the necessary things with you: phone, ID, wallet, keys… and of course your Amsterdam Nightlife Ticket ;).